Development Academy of the Philippines' (DAP) Jean Marie Torreon and Rose Ann Pamilar conduct a Customer Satisfaction Survey in UP Mindanao

 The Development Academy of the Philippines' (DAP) Jean Marie Torreon and Rose Ann Pamilar conducted the 2024 Citizen Satisfaction Survey (CitSat) at UP Mindanao on October 30, 2024, from 8 AM to 5 PM. The survey, part of the Government Quality Management Program, aimed to gather feedback on frontline services to inform service quality improvements aligned with national development goals. DAP deployed enumerators to conduct face-to-face interviews with randomly selected citizens, with plans to extend another day, if needed. 

The DAP team confer with passing students

Vice-Chancellor for Administration Leo Estana and Quality Assurance Director Ritchie Mae Gamot (fourth and fifth from left) with the DAP and QA team